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Advice & FAQs

Common questions, straight answers.

What to know before you book a tree surgeon — pricing, permissions, timing and waste.

Do I need permission to cut down a tree in my garden?

If the tree has a Tree Preservation Order (TPO) or sits in a Conservation Area, yes — you need consent or to give the council 6 weeks notice. We check this for every quote and handle the paperwork on your behalf.

When is the best time of year to prune trees?

Most deciduous trees are best pruned in late autumn or winter when they’re dormant. Cherry, plum and birch prefer summer pruning. Hedges are typically cut once or twice a year, avoiding nesting season (March–August) unless we’ve checked for active nests.

How much does tree work cost?

It depends on size, access and waste disposal. Small reductions start around £150; full removals of large trees can be £1,000+. Every quote is free, fixed and in writing before any work starts.

Will you take all the waste away?

Yes. Branches go through our chipper, logs are loaded onto the van, and the site is swept down. You won’t be left with bags of green waste.

Are you insured?

Yes — fully insured with public liability cover. We can send our certificate over before the job starts if you’d like to see it.

Can a hedge be cut back hard without killing it?

Most species (laurel, privet, beech, yew) tolerate hard pruning. Leylandii will not regrow from old brown wood, so reductions are a one-way trip — we’ll always tell you what’s safe.

What about trees overhanging from a neighbour’s garden?

By law you can cut back branches to the boundary line, but you should offer the cuttings back to the neighbour. We can advise on doing this without causing a row — a quick chat with them beforehand usually solves it.

Do you handle storm damage and emergencies?

Yes. For dangerous, hung-up or fallen trees in our area we aim to attend same-day or next-morning. Call or WhatsApp with photos so we can prioritise.

Do you grind out stumps too?

Yes — usually in the same visit as a removal. We grind 6–12 inches below ground level so you can re-turf, plant or pave over the spot.

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